Jira Service Management

{"xsrfToken":"f453b483-7feb-4318-93c1-8f5e0c256c39_053dd5de230720c7c2d082a3fc17d20f12841bd9_lout","branding":{"id":"2","key":"service","name":"einfach-einreichen - Serviceportal","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#55abaa","headerLinkHoverBGColor":"#55abaa","headerBadgeColor":"#55abaa"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/683cc8c9-38d2-4085-9e2a-cdfe2f528bd7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3Mjg5ZDE4Yi0yOGFkLTQ5OTUtODMwNy0yNmM2NzNjNTkxNGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY4M2NjOGM5LTM4ZDItNDA4NS05ZTJhLWNkZmUyZjUyOGJkNyI6WyJyZWFkIl19LCJleHAiOjE2ODAwODA4NzksIm5iZiI6MTY4MDA4MDI3OX0.3y5IwWLbAp2bkhnjSCVUz7zKn6N8YYEfg02CIJ8X6l0&client=7289d18b-28ad-4995-8307-26c673c5914f&mode=fit","logoId":"683cc8c9-38d2-4085-9e2a-cdfe2f528bd7","isLogoAvailable":true,"helpCenterTitle":"Willkommen beim Kundenservice von einfach-einreichen.de","sharedPortalName":"Service - einfach-einreichen","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim Kundenservice von einfach-einreichen.de","sharedPortalName":"Service - einfach-einreichen","localeDisplayName":"Deutsch (Deutschland)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#5fb0b9","helpCenterTitleColor":"#575757","bannerMediaApiUrl":"https://api.media.atlassian.com/file/a6cb0d9b-6090-4564-8e03-c83e9cd11517/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3Mjg5ZDE4Yi0yOGFkLTQ5OTUtODMwNy0yNmM2NzNjNTkxNGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE2Y2IwZDliLTYwOTAtNDU2NC04ZTAzLWM4M2U5Y2QxMTUxNyI6WyJyZWFkIl19LCJleHAiOjE2ODAwODA4NzksIm5iZiI6MTY4MDA4MDI3OX0.E2TJnIldT0vp1q68UNfgz3hCo42j5fM_V-pQDHmiQRc&client=7289d18b-28ad-4995-8307-26c673c5914f&height=300&mode=fit","bannerMediaApiFileId":"a6cb0d9b-6090-4564-8e03-c83e9cd11517","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"service","projectId":10007,"serviceDeskId":2,"name":"einfach-einreichen - Serviceportal","description":"Willkommen! Sie können aus den bereitgestellten Optionen eine Serviceportal - Anfrage auswählen.\nÜber <a href=\"https://www.einfach-einreichen.de\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">- einfach-einreichen -</a> gelangen Sie zurück zur Webseite.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"11","name":"Anmeldung","descriptionHtml":"","callToAction":"Anmeldung","introHtml":"Haben Sie Fragen rund um die Anmeldung? Wählen Sie dies und wir beantworten Ihre Fragen gerne.","icon":10491,"iconUrl":"https://einfach-einreichen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[3],"key":""},{"id":"17","name":"Einreichung","descriptionHtml":"","callToAction":"Einreichung","introHtml":"Haben Sie Fragen zu einer Einreichung an eine PKV oder Beihilfe?","icon":10492,"iconUrl":"https://einfach-einreichen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[3],"key":""},{"id":"39","name":"Flyerbestellung","descriptionHtml":"Sie möchten Flyer von einfach-einreichen? Kontaktieren Sie uns mithilfe des Formulars.\nWir senden Ihnen in Kürze einen Großbrief zu.\nVielen Dank für Ihre Bestellung.","callToAction":"Flyerbestellung","introHtml":"","icon":10612,"iconUrl":"https://einfach-einreichen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10612","groups":[10],"key":""},{"id":"38","name":"Verwaltung Ihrer Belege","descriptionHtml":"<a href=\"https://einfach-einreichen.atlassian.net/servicedesk/customer/portal/2/article/1844051970?src=-1958489898\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Passender Anleitungsartikel</a>","callToAction":"Verwaltung Ihrer Belege","introHtml":"Haben Sie Fragen rund um die Verwaltung Ihrer Belege? Wählen Sie dies und wir beantworten Ihre Fragen gerne.","icon":10635,"iconUrl":"https://einfach-einreichen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10635","groups":[3],"key":""},{"id":"18","name":"Zahlungen","descriptionHtml":"","callToAction":"Zahlungen","introHtml":"Haben Sie Fragen rund um das Thema Zahlungswesen?","icon":10484,"iconUrl":"https://einfach-einreichen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[3],"key":""},{"id":"21","name":"Datenschutzanliegen","descriptionHtml":"","callToAction":"Datenschutzanliegen","introHtml":"","icon":10653,"iconUrl":"https://einfach-einreichen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10653","groups":[],"key":""},{"id":"13","name":"E-Mail-Anfrage","descriptionHtml":"","callToAction":"E-Mail-Anfrage","introHtml":"Senden Sie uns gerne eine Anfrage per E-Mail.","icon":10492,"iconUrl":"https://einfach-einreichen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"15","name":"Ein neues Feature vorschlagen","descriptionHtml":"","callToAction":"Ein neues Feature vorschlagen","introHtml":"Berichten Sie uns von Ihrer Idee eines neuen Features.","icon":10511,"iconUrl":"https://einfach-einreichen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"12","name":"Flyer von einfach-einreichen","descriptionHtml":"","callToAction":"Flyer von einfach-einreichen","introHtml":"","icon":10612,"iconUrl":"https://einfach-einreichen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10612","groups":[],"key":""},{"id":"20","name":"Fragen zu den Themen Sicherheit, Datenschutz und sonstigen Aktivitäten","descriptionHtml":"","callToAction":"Fragen zu den Themen Sicherheit, Datenschutz und sonstigen Aktivitäten","introHtml":"Haben Sie Fragen zu den genannten Themen? Wir sind ganz Ohr.","icon":10470,"iconUrl":"https://einfach-einreichen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[],"key":""},{"id":"10","name":"Fragen zu Lizenzierung und Abrechnung","descriptionHtml":"","callToAction":"Fragen zu Lizenzierung und Abrechnung","introHtml":"Wählen Sie dies, wenn Sie Fragen zur Lizenzierung oder Abrechnung haben.","icon":10483,"iconUrl":"https://einfach-einreichen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[],"key":""},{"id":"19","name":"Fragen über uns","descriptionHtml":"","callToAction":"Fragen über uns","introHtml":"Haben Sie allgemeine Fragen über die Firma AfP? Wir sind ganz Ohr.","icon":10612,"iconUrl":"https://einfach-einreichen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10612","groups":[],"key":""},{"id":"14","name":"Problem melden","descriptionHtml":"","callToAction":"Problem melden","introHtml":"Berichten Sie uns von den aufgetretenen Problemen.","icon":10489,"iconUrl":"https://einfach-einreichen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10489","groups":[],"key":""},{"id":"9","name":"Technischer Support","descriptionHtml":"","callToAction":"Technischer Support","introHtml":"Benötigen Sie Hilfe bei der Installation, Konfiguration oder Problemlösung? Wählen Sie dies, um Unterstützung anzufordern.","icon":10472,"iconUrl":"https://einfach-einreichen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""},{"id":"16","name":"Verbesserungsvorschlag machen","descriptionHtml":"","callToAction":"Verbesserungsvorschlag machen","introHtml":"Haben Sie einen Verbesserungsvorschlag? Wir sind ganz Ohr.","icon":10498,"iconUrl":"https://einfach-einreichen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"Serviceportal"},{"id":10,"name":"B2B"}],"orderMapping":{"3":[11,38,17,18],"10":[39]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"aa501de7-6972-3204-bc8e-c4d176b923f1","appLinkName":"System Confluence","spaceKey":"SERVICE","spaceName":"Serviceportal","isServer":false},"labels":[],"projectKey":"SERVICE","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SERVICE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"kbPage":{"id":1389658152,"title":"Wie kann ich die zweistufige Verifizierung (2FA Zwei Faktor Authentifizierung) mittels APP aktivieren?","url":"https://einfach-einreichen.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/1389658152","space":{"key":"SERVICE","name":"Serviceportal","id":174620677},"serviceDeskIds":[2],"appLinkId":"aa501de7-6972-3204-bc8e-c4d176b923f1","idInString":"1389658152","projects":[{"projectId":10007,"serviceDeskId":2,"portalId":2}]}}